Support

A morning session walks you through the prompts you chose: how you're feeling, the qualities you want to embody, what you're looking forward to, what you're grateful for. It takes about five minutes. An evening session is shorter and looks back over the day: what went well, what's still on your mind, what you're releasing.

Yes, at any time. Open Settings and go to Manage Practices. You can add prompts, remove them, reorder them and write your own with either a slider, one text box or three. A short core set always stays in place so every session has a spine to it.

No. Plenty of people only use the morning session. The evening one is there when you want it.

You pick the times in Settings, and the app sends a notification then. There's also a reminder later in the day that nudges you back to the intentions you set that morning.

When you finish a session, the Coach reads what you wrote and responds to what you actually said. Because it can see your history, it picks up patterns across days and weeks.

You choose: Anthropic's Claude, OpenAI's ChatGPT or Google's Gemini. Claude is the default. You can switch in Settings.

Yes. Coaching is on by default, and you can switch it off in Settings at any time. Everything else in the app keeps working. With it off, your entries are never sent to an AI provider at all.

No. It is not medical, psychological or mental health advice, and it can be wrong or ill-suited to your situation. If you're struggling, please talk to a health care professional. The full position is in our Terms of Use.

Your entries are encrypted in transit and at rest, and access to production systems is limited to those who need it. We don't sell your information or use your entries for advertising, and there's no advertising in the app.

Only the content of your entries, and only when coaching is enabled. Your name, email address and account identifier are never sent. Your entries are not used to train those providers' models, or any model of ours.

Yes. Face ID (or your device's equivalent) can be enabled in Settings, so your entries stay behind your biometrics.

In the app, under Settings. That removes your account record and your entries from our systems, though copies may sit in routine backups for a short period before being overwritten. You can also email us and we'll do it for you.

There's a 14-day free trial, then a subscription billed either annually or monthly. Current prices are shown in the app before you pay. They vary by region, so the app is the accurate source.

Through your Apple ID or Google Play account settings, not through us, since that's where the subscription lives. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel a subscription.

Refunds are handled by Apple or Google under their own policies, since they process the payment. Contact them directly.

Try Restore Purchases in Settings, which re-checks with Apple or Google. If it still doesn't pick up, email us with the address on your account and we'll sort it out.